Return and Refund Policy
At navdurgaamman.in, your satisfaction is our priority. We understand that sometimes the product you receive may not meet your expectations. Therefore, we have a comprehensive Return and Refund Policy to ensure a hassle-free shopping experience for you.
1. Returns
If you are not completely satisfied with your purchase, you can initiate a return within [7 days] from the date of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it. Please contact our customer support team at [seemasingh@navdurgaamman.in] to initiate the return process.
2. Refunds
Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [7 days].
3. Exchanges
We understand that sometimes you may want to exchange an item for a different size, color, or style. If you wish to exchange an item, please contact our customer support team within [X days] of receiving the product. We will guide you through the exchange process and ensure you get the item you desire.
4. Non-Returnable Items
Certain items, such as [list of non-returnable items], are non-returnable for hygiene and safety reasons. Please make sure to review the product description before making a purchase.
5. Shipping Costs
You will be responsible for paying the shipping costs for returning the item. However, if the return is due to a defective or incorrect item, we will cover the return shipping costs.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within [7 days] of receiving the product. We will arrange for a replacement or refund, depending on your preference.
7. Contact Us
If you have any questions or concerns about our Return and Refund Policy, please feel free to reach out to our customer support team at [seemasingh@navdurgaamman.in].
We strive to provide you with the best shopping experience and value your trust in us. Thank you for choosing [Nav Durga Amman Fancy Store] for your shopping needs.
Last Updated: [19/08/2023]
